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Home AREAS COVERED SIZES & COLOURS HELP & ADVICE TERMS AND CONDITIONS
  email: thewashingwell@ntlworld.com                                                                                       Tel: 07984 880 103
East Cheshire Linen Hire
07984 880 103

                                             TERMS AND CONDITIONS

 

Delivery
Delivery is free within a 10 mile radius of Stockport on all orders over £50. Otherwise there will be a one-off charge for collection and delivery based on £1 per mile from Stockport.

 

Payment

Payment on delivery, by cheque or in cash only please, as we do not have the facilities to take payment by card.  Regular customers have the option of paying monthly by cheque, cash or by BACS payment.

 

Damaged Goods

If, in the unlikely event, you find that any of the cloths you have hired are in an unacceptable condition, contact us and we will aim to replace them as soon as possible, free of charge.  If, after use, any cloths are returned to us irreparably damaged i.e. torn or ripped, burnt, mouldy or otherwise stained irreversibly, you will be liable to replace the damaged goods at their full replacement value. Candles are not to be placed on our linen as the melted wax can leave non-removable stains.

 

General Terms & Conditions

A deposit of 20% of the total cost of the rental price will be required before collection and will be refunded to you when all the linen has been returned and checked for damage. There is no cancellation charge for our standard linen. However, if cloths have been ordered in specially, they must be paid for in advance and the cancellation fee will be 50% of the cost.

 

Prices quoted are for the agreed length of the contract only. If for any reason, cloths have not been returned to us by the agreed upon date, you may be liable for extra rental charges for every week or part thereof after the return date has passed.

 

Once delivered it is the responsibility of the customer to ensure that the linen is covered by insurance for theft, damage and public liability. All linen remains the property of the laundry.

 

Linen waiting for collection must be placed in bags and not left in wet or damp conditions, as this promotes the growth of mould and mildew, rendering the cloths unusable.  Table linen must be kept separate from chefs wear and kitchen cloths.